Support

We're here to help

Setup questions, billing, Agency plans, or something the docs didn't cover: pick the fastest lane below.

Email support

support@glasskoala.com. We answer within one business day, faster for Pro and Agency customers.

Write to us →

Agency & enterprise

Custom baselines, white-label dashboards and multi-tenant workspaces. Tell us about your clients and we'll scope it together.

Talk to sales →

Before you write in

  • The docs cover scans, scoring, limits and llms.txt.
  • Status shows live pipeline and engine health.
  • Pricing answers plan and quota questions.